Frequently Asked Questions:
Search
Our search feature helps you, our valued customer, find the item(s) you need as quickly as possible. Just type in the item you are looking for, and press enter.ex: Typing "Upper Deck" in the search field will display anything with "Upper Deck" in the description.
Tip:The search feature also searches the detailed description of each item!!
ex: Typing "Griffey" in the search field will display all items that have "Griffey" in the detailed description!!
Icons
You may have noticed different icons next to many of our items. These icons denote a special feature for that specific item. Outlined below is a full list of icons and their meaning.| Every Friday we list a variety of products and lower them $1 every day for 7 days or until they sell out, whatever happens first! | |
| Items that were sold out, but are now back in stock!! | |
| Items that have just been released!! | |
| Items that we are selling at special prices! | |
| Items that are on their way, so sit tight they'll be here soon!! | |
| We may or may not have this item in stock, but we are willing to buy it off of you at the price listed on our buying page! |
Payment
We accept many types of payment, outlined below is a full list of the options available to you.IMPORTANT: Please be sure that you have received confirmation of your order from one of our customer service representatives before you send payment.
| Check/Money Order | Make all checks and money orders payable to Dave and Adam's Card World |
| PayPal | Send all PayPal payments to service@dacardworld.com. If you do not have a PayPal account, please visit www.paypal.com for details. |
| Credit Card | As an internet retailer we are naturally cautious when accepting large credit card payments or even moderate size international credit card purchases. Please understand that we may need to contact you to verify your information. If you are a repeat customer with an established credit card limit please disregard this message.We accept Visa, MasterCard, Discover, and American Express credit cards. |
| Bank Wire | Bank wire transfers are a secure and easy way to pay for your order. Once your order has been placed, our friendly customer service department will provide you with all of the information you need to transfer funds quickly.If your order with us is over $1000, we will pay for your bank's service charge! |
Shipping
We offer many ways of getting your order to you. Outlined below is a full list of options available to you.IMPORTANT: Please note that shipping times may vary
| DOMESTIC UPS Ground (4-7 bus. days) | Prompt, dependable, low-cost ground delivery makes UPS Ground an excellent choice for all your routine shipments. UPS Ground reaches every address throughout the 48 contiguous states. |
| DOMESTIC 3 Day Select (1-3 bus. days) | The ideal mix of economy and guaranteed on-time delivery, UPS 3 Day Select guarantees delivery within three business days to and from every address in the 48 contiguous states. |
| DOMESTIC 2 Day Air (1-3 bus. days) | 2nd Day Air provides guaranteed on-time delivery to every address throughout the United States (excluding intra-Alaska shipments) and Puerto Rico by the end of the second business day. This service is an economical alternative for time-sensitive shipments that do not require overnight or morning service. |
| DOMESTIC Next Day Air (1 bus. day) | Next Day Air features fast, reliable delivery to every address in all 50 states and Puerto Rico. We guarantee delivery by 10:30 a.m., noon, or end of day the next business day depending on destination (noon or 1:30 p.m. on Saturdays). Note: Saturday delivery is not covered under next day air, UPS does not consider Saturday a business day. |
| DOMESTIC Fedex Ground | FedEx Ground provides reliable, day-definite service, and is the best choice for your U.S. business shipments that don't require the speed of express shipping. 1-7 business days to all 50 states. |
| DOMESTIC Fedex Saver (1-3 bus. days) | This is our most recommended shipping option. We have amazing rates for the expedited service. |
| DOMESTIC Fedex Next Day Air (1 bus. day) | Next Day Air features fast, reliable delivery to every address in all 50 states and Puerto Rico. We guarantee delivery by 10:30 a.m., noon, or end of day the next business day depending on destination (noon or 1:30 p.m. on Saturdays). Note: Saturday delivery is not covered under next day air, FedEx does not consider Saturday a business day. |
| DOMESTIC USPS Envelope (2-10 bus. days) | This is the United States Postal Service's standard method for delivering bubble envelopes. We only offer this method for pack and single card orders. |
| DOMESTIC USPS Parcel Post (2-10 bus. days) | This is the United States Postal Service's standard method for delivering packages. We only offer this method for orders to PO Boxes or APO addresses. Please note, due to low volume, we only receive postal pickup twice a week. |
| DOMESTIC USPS Priority Mail (1-4 bus. days) | This is the United States Postal Service's express method for delivering packages. We only offer this method for orders to PO Boxes or APO addresses. Please note, due to low volume, we only receive postal pickup twice a week. |
| DOMESTIC DHL Ground (1-6 bus. days) | This DHL ground service is the fastest of the ground services. If you are on the west coast this is an excellent choice. |
| INTERNATIONAL Fedex Int Economy | FedEx International Economy provides the widest coverage for your less-urgent, international deliveries. Rates do not include customs clearance Brokerage charges, duties, and taxes. |
| INTERNATIONAL Fedex Int Priority | This service helps you get your high-value shipments to market with speed and certainty. Rates do not include customs clearance Brokerage charges, duties, and taxes. |
| INTERNATIONAL USPS Global Airmail | This is a more standard method for delivering international packages. We only offer this method to orders outside the United States. We cannot guarantee a time frame as it differs greatly but it is the base line for what we offer. Rates do not include customs clearance Brokerage charges, duties, and taxes. Please note, due to low volume, we only receive postal pickup twice a week. |
| INTERNATIONAL USPS Global Priority | Global Priority Mail is an accelerated airmail service that provides customers with a reliable and economical means of sending light-weight merchandise items. GPM items receive priority handling within the U.S. Postal Service and the postal service of the destination country. The maximum weight limit for an item is 4 pounds. Rates do not include customs clearance Brokerage charges, duties, and taxes. Please note, due to low volume, we only receive postal pickup twice a week. |
| INTERNATIONAL USPS Global Express | Global Express Mail is a reliable high-speed service for mailing time-sensitive items to more than 175 countries and territorial possessions. It provides customers with expeditious handling and delivery on an "on demand" basis. The maximum weight limit for shipments varies by country, ranging from 22 pounds to 70 pounds, but most countries have a 44-pound maximum weight limit. Rates do not include customs clearance Brokerage charges, duties, and taxes. Please note, due to low volume, we only receive postal pickup twice a week. |
| INTERNATIONAL Global Express Guarenteed | This is an expedited delivery service that is the product of a business alliance between the U.S. Postal Service and DHL Worldwide Express Inc. It provides senders with reliable, high-speed service. The maximum weight limit for shipments is 70 pounds. Rates do not include customs clearance Brokerage charges, duties, and taxes. |
| INTERNATIONAL USPS Global Envelope | Global Priority Envelope is an accelerated airmail service that provides customers with a reliable and economical means of receiving their package to over 51 countries and territories worldwide. This option is only available on single card and pack orders.Rates do not include customs clearance Brokerage charges, duties, and taxes. |
| INTERNATIONAL DHL | Worldwide Priority Express. This is DHL's accelerated International service. This furnishes customers with a fast way to receive their package.Rates do not include customs clearance Brokerage charges, duties, and taxes. |
Cookies
I bet you are wondering what these cookie things are. Cookies are small files (no larger than 4 k) that are placed on your computer by certain web sites. Cookies are used all over the place, chances are that you have more than one on your computer right now.Cookies don't actually do anything, so don't be worried about receiving any viruses from a cookie. A cookie file is actually a small text file, and cannot be run like a program.
Cookies are used to "id" your computer (like a licence plate on your car), each cookie is different and holds information that helps a web site recognize you.
An important thing to note about cookies is that they only store information that you specify. When you are filling out any of the forms on this site that information is stored in a database, not a cookie (for your security and privacy). No one can get that information from a cookie that our site, or any site, places on your computer.
For a detailed article about cookies feel free to visit http://htmlgoodies.earthweb.com/tutors/cookie.html
Credit Card Limits
As an internet retailer we are naturally cautious when accepting large credit card payments or even moderate size international credit card purchases. Please understand that we may need to contact you to verify your information. If you are a repeat customer with an established credit card limit please disregard this message.What is a Gift Code?
What is a Gift Code?Once and a while we run special promotions in advertisements, at trade shows, or in other ways. If you receive from us a coupon for a special promotion, it will contain a gift code that is a mix of numbers and letters. These codes will generally give you a "free gift" such as a small discount or free shipping. Each code will usually only work once per household, but some may be time coded to last for a whole week! Please make a note of any restrictions that may be applied to your gift code, such as a minimum order requirement. Also note, you may only use one gift code per order.
How do I use my Gift Code ?
It's pretty easy. There are two ways to use them.
- Over the Phone: Call us Toll Free at 1-888-440-9787 - seven days a week and speak to a customer service representative. Simply tell them your code and you will receive your discount automatically. Our current phone hours are Monday-Friday: 9-10 EST and Saturday+Sunday: 12-5 EST.
- On the website: Log onto dacardworld.com and shop using our automated shopping cart. When you are done shopping click on "place this order." On the next screen, enter your user information - name, address, etc...click continue. On the next screen, enter your payment and preferred shipping method...click continue. On the next screen, review your order and then enter the gift code exactly as it appears in the box labeled "coupon or gift certificate code". Your discount will be processed automatically.
I paid for UPS 2nd day air (or 3 day select), but my package came ground, why?
Many people who place an order through our shopping cart choose 2nd Day Air or 3 Day Select shipping when UPS ground shipping would get the order to them in the same amount of time.When our web queue downloads our shipping info to our UPS computer, in many cases the UPS computer will override a 2nd Day Air or 3 Day Select shipping request if the receiver's zip code falls into ground shipping parameters.
Unfortunately, at this time we have no control over this. If it happens to you please e-mail us and we will give you a credit to your next order in the amount of the shipping over charge.
